Introduction

At Lilac Resorts, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any other way. By using our website and services, you consent to the collection and use of your personal information as described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly, such as when you make a booking, sign up for newsletters, or contact us for services. This may include:

  • Name

  • Email address

  • Phone number

  • Payment information

  • Travel preferences

  • Company name (for corporate clients)

  • Other details related to your travel arrangements

We also collect non-personal information, such as your IP address, browser type, and usage data to help improve our website and services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our corporate travel management, concierge, and booking services.

  • To communicate with you regarding your bookings, inquiries, and service updates.

  • To improve and personalize your experience on our website and with our services.

  • To send marketing communications, if you have opted-in to receive them.

  • To process payments and ensure the security of transactions.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with third-party service providers only for the purpose of fulfilling services on your behalf (e.g., hotel bookings, flight arrangements, etc.). These service providers are required to use your data solely for the purposes for which it was shared and to protect your information.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting obligations.

5. Your Rights and Opt-Out Instructions

You have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccuracies in your personal data.

  • Request that we delete your personal information, subject to legal requirements.

  • Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at [email protected].

To opt-out of marketing emails, you can also click the “unsubscribe” link included in any marketing email you receive from us.

6. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmitting or storing data is 100% secure, and we cannot guarantee the absolute security of your information.

7. International Transfers

As Lilac Resorts operates worldwide, your personal information may be transferred to and processed in countries outside your home country. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]